Terms of Service

1. The Service

Loady helps truck dispatchers and carriers work with loads: it collects loads from the load boards your team connects into one feed, shows which of your trucks are closest to each pick-up, suggests a bid price and prepares the bid email to the broker, which is sent from your own connected Gmail account after you approve it. Broker replies are read back and attached to the bid.

2. Eligibility

The Service is intended for business use. You must be at least 18 years old and able to enter into a binding contract to use it.

3. Accounts and teams

You must give accurate information when you register and keep your sign-in credentials confidential. You are responsible for all activity under your account. Team leads are responsible for who they invite to their team, the roles they assign and the actions of their team members in the Service. Tell us promptly at support@loady.bid if you believe your account has been compromised.

4. Acceptable use

You agree not to:

• use the Service to send spam or unsolicited bulk email, or otherwise break anti-spam laws such as the CAN-SPAM Act;
• violate the terms of the load boards, email providers or other services you connect to Loady;
• enter or upload information you do not have the right to process, or use the Service for anything unlawful, fraudulent or misleading;
• try to access other teams’ data, probe or break the security of the Service, or overload it;
• copy, resell or reverse-engineer the Service, or access it by automated means other than the interfaces we provide.

You are responsible for the bids and emails you approve and send through Loady, including their prices and terms, and for the data you enter. When you enter information about drivers, truck owners or other people, you confirm that you have the right to provide it and to have it processed for the Service.

5. Gmail connection

Connecting a Gmail account is optional and requires your explicit authorization in Google’s consent screen. Loady sends emails only after you approve them and reads only the messages needed for the Service, as described in our Privacy Policy. You can disconnect Gmail in the app settings or revoke access in your Google Account at any time.

6. Third-party services

Load boards, Google services and other third-party services are governed by their own terms and privacy policies. We are not responsible for them, for the accuracy of the loads and other information they provide, or for changes in their availability that affect the Service.

7. Early access and pricing

The Service is currently free during early access. We may introduce paid plans or change features; we will tell you in advance, and you will not be charged unless you choose a paid plan.

8. Your data

You keep all rights to the data you and your team enter into the Service. You give us permission to store and process it only to provide and support the Service, as described in the Privacy Policy.

9. Intellectual property

The Service, including its software, design and content (other than your data), belongs to Loady and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the Service under these Terms. If you send us feedback, we may use it without any obligation to you.

10. Estimates

Suggested prices, distances, routes and other calculations in the Service are estimates provided for convenience. They may be inaccurate or incomplete, and we do not guarantee that a load will be won or a bid accepted. Decisions about which loads to bid on and at what price are yours.

11. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR THAT LOADS AND MESSAGES WILL BE DELIVERED WITHOUT DELAY.

12. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOADY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, LOADS OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AND 100 US DOLLARS.

13. Termination

You can stop using the Service and ask us to delete your account at any time. We may suspend or terminate your access if you breach these Terms or if it is necessary to protect the Service or other users. Sections that by their nature should survive termination (including 8–12 and 14) will survive.

14. Governing law

These Terms are governed by the laws of [jurisdiction to be specified], without regard to its conflict-of-law rules. Disputes will be resolved by the competent courts of that jurisdiction.

15. Changes to these Terms

We may update these Terms. We will change the “Last updated” date above and, for material changes, notify you in the app before they take effect. If you keep using the Service after the changes take effect, you accept the updated Terms.

16. Contact

Questions about these Terms: support@loady.bid.